Legal
Cookie Policy
Effective 1 January 2026
This Cookie Policy explains how SocialSpider AI uses cookies and similar tracking technologies on our website and platform.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep you signed in, and understand how you use our platform.
Essential cookies
These cookies are required for the platform to function and cannot be disabled.
- session_id — keeps you signed in during your session
- csrf_token — protects against cross-site request forgery attacks
- auth_token — authenticates your account securely
Analytics cookies
We use privacy-first analytics to understand how users interact with our platform. No personal data is shared with third-party advertising networks.
- _ss_session — anonymous session tracking for product analytics
- _ss_user — anonymous user identification for feature usage analysis
Preference cookies
These cookies remember choices you make to personalise your experience.
- theme — stores your preferred UI theme
- locale — stores your language and regional preferences
Third-party cookies
We use Stripe for payment processing, which sets its own cookies for fraud prevention. We do not use any advertising or social media tracking cookies.
Managing cookies
You can control cookies through your browser settings. Disabling essential cookies will prevent you from using the platform. For other cookies, visit your browser's help documentation or contact [email protected].